Privacy Policy

We collect personal information that you choose to give us. That usually happens when you:

• Fill out a contact, consultation, or subcontractor form
• Call, text, or email us
• Download a homeowner guide or ask to be kept updated
• Ask us about a property, a plan, or a budget range

The information we collect may include:

• Your name
• Your email address
• Your phone number
• Your mailing address, or the location of the property you are building on
• Details about your project, your timing, and your budget direction
• Anything else you choose to include in a message to us

We also collect non-personal information automatically, such as browser type, device type, the page that referred you, and general location. That is used to understand how the site is being used and to keep it working properly.

We use the information you give us to:

• Respond to your questions and schedule conversations
• Prepare budget ranges, proposals, and project information for you
• Send you guides, updates, or anything else you asked for
• Improve the website, our services, and the way we communicate
• Meet our legal, insurance, and record-keeping obligations

We do not use your information to make automated decisions about you, and we do not sell it.

Elk Run Homes LLC (Elk Run Homes) collects your phone number and SMS consent when you opt in through our website form. Project inquiry, consultation scheduling and follow-up messages use a separate optional checkbox from marketing and promotional texts. Neither checkbox is pre-selected. Providing a phone number alone does not authorize marketing texts.

If you select the marketing checkbox, we may send occasional promotional messages, home-building updates and service announcements. If you select the project-related checkbox, we may text you about your inquiry, consultation and project follow-up.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to unsubscribe. Reply HELP for help, email build@elkrunhomes.com or call 509-953-4599.
• SMS consent is not a condition of purchase or service.

We do not sell, rent or share mobile information, SMS opt-in data or consent with third parties or affiliates for their marketing or promotional purposes. SMS consent and opt-in data are excluded from the other information-sharing categories in this policy. We may provide the minimum information needed to service providers that deliver messages on our behalf, solely to operate our messaging service and not for their own marketing.

See our Terms of Service for SMS program details.

We do not sell or rent your personal information.

We may share it with:

• Service providers who help us run the business, such as hosting, email, scheduling, and customer relationship platforms
• Trade partners, suppliers, designers, and engineers working on your project, where sharing is necessary to do the work
• Lenders, insurers, or government agencies, where you have asked us to or where the law requires it

Everyone we share information with is expected to protect it and to use it only for the purpose it was shared for.

This website uses cookies and similar technologies to:

• Remember your preferences
• Understand which pages people find useful
• Measure how our marketing is performing

You can block or delete cookies in your browser settings. Some parts of the site may not behave as expected if you do.

We use reasonable technical and organizational measures to protect the information you give us. No method of transmitting or storing information online is completely secure, so we cannot guarantee absolute security. If you believe your information has been compromised, contact us using the details at the end of this page.

Depending on where you live, you may have the right to:

• Ask what personal information we hold about you
• Ask us to correct information that is wrong or out of date
• Ask us to delete your information, where we are not required to keep it
• Opt out of marketing email at any time using the unsubscribe link
• Opt out of text messages by replying STOP

To make a request, contact us using the details at the end of this page. We may need to confirm who you are before we act on it.

This website is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.

Our site links to other websites, including those of trade partners, suppliers, and manufacturers. We do not control those sites and are not responsible for their content or their privacy practices. Read their policies before sharing information with them.

We may update this policy from time to time. When we do, the effective date at the top of this page changes. Continuing to use the site after an update means you accept the revised policy.